Yes, delivery and setup is included in the price but some further outlying areas can encure some additional travel fees. These will be calculated prior to checking out on our website.
We sure do! If your city is not listed in the drop down upon checkout please call 405-639-8154 for special arrangements.
Yes. Your scheduled event start time is the time we will arrive by for your setup. This setup time takes place in your scheduled time slot. PLEASE be sure to include enough time at the start of your event when scheduling to allow for this. A safe rule of thumb is to allow 1 hour for setup. Bigger events will require longer setup times so please call for assistance.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 100 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, please confirm that the park does have electric within 100' of the inflatable(s) location. Each blower requires a dedicated outlet. We also rent generators at a reasonable cost should you need that option.
Cash, CC, and checks are accepted. If paying by cash, please have exact change as our drivers do not carry cash. We only accept checks from school, churches, and most businesses. There is a $50 deposit required when booking. If you are paying via check please call 405-639-8154 to make arrangements.
Please check out our policies page for details.
Yes. All orders require a $50 Credit Card deposit. Deposit is fully refundable less credit card processing fee of 5% if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Our units start out at 13'x13'. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump may not include the space needed for larger anchoring straps on our larger units. If you have concerns on space constraints for your unit(s) please contact us to discuss. If you have stairs or a tiered backyard, please call our office to discuss options for setup as well.
Check the requirements listed with each jump. Larger units may require more space. If you have concerns about space constraints for your unit(s) please contact us to discuss. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on grass, asphalt, concrete, and various gymnasium floor materials. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl material.
Yes. You will receive a link in your confirmation email after booking in which you can read and sign the contract. If you would like a copy of the contract and/or our Safety Rules & Procedures guidelines prior to booking, please call 405-639-8154 or email us at soonerbounce.com@gmail.com and we would be happy to get you one.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our Safety Rules & Procedures or OBVIOUS negligence, you will be responsible for all damages up to and including replacement of the damaged equipment. We don't want you or us to be in that situation, which is why we have you sign and initial on all of our safety rules so that you can be the trained operator and keep everyone safe. We offer and highly recommend adding our "Damage Waiver" option upon checkout. It is 7% of the rented items and is great piece of mind just in case an accident does happen. NOTE: Intentional or obvious neglect damages will not be covered.